Your personal data is in safe hands.

Privacy Policy

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Our easy to understand privacy policy.

We understand that your personal information is exceptionally important to you and when you trust us with it, our forum staff have a duty to keep it safe and secure. Therefore, you can be assured that our data handling policies and standards are in line with GDPR.

What we do and don’t do…

(a) We do use your personal and account information to provide you with an all-around better user experience whilst browsing our site, which includes tailoring the information we share with you to help ensure that it’s relevant, useful and timely;
(b) We do respect your privacy and work hard to meet strict regulatory requirements;
(c) We do go the extra mile to protect your personal and account information;
(d) We don’t sell your personal information to third parties.

Your personal information is in safe hands and we’ve prepared this privacy policy to be completely transparent with you on how we collect, use and store your personal information.

Who we are

Our website address is: https://serpaudit.com.

Personal data we collect and why we do it

1) Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

2) Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

3) Contact & Enquiry forms

To contact us directly, you can, if you like, get in touch with us by entering your name, message and email via a form on our contact page. Upon submission, your message will be transmitted to our email inboxes that are stored externally, within this process you will need to leave us your email address, which we will safely store so we know how to reply to your enquiry.

4) Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

5) Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

6) Analytics

As part of ensuring that we offer the best possible user experience whilst our users are using our website, we will regularly collect and store analytical data in terms of the pages that you accessed, navigated to, landing on and spent time on, we do this via a program offered by Google called Google Analytics. We will collect and use the following information:

Page Information
URL – the URL of the page the user is viewing
Title – the title of the page the user is viewing

Browser Information
Browser name – the browser the user is using
Viewport or Viewing pane – the size of the browser window
Screen resolution – the resolution of the user’s screen
Java enabled – whether or not the user has Java enabled
Flash version – what version of Flash the user is using

User Information
Location – this is derived from the IP address where the hit originated. The IP address itself is not available in GA as it is personally identifiable information (PII) which violates the terms of

Google Analytics
Language – derived from the language settings of the browser

Who we share your data with

We may share your personal information with our group companies where it is in our legitimate interests to do so for internal administrative purposes.

(a) website services providers who help us host and administer our website;
(b) email services providers;
(c) our other service providers and sub-contractors, including payment processors, suppliers of technical and support services, insurers, logistic providers, and cloud service providers; and
(d) analytics and search engine providers that assist us in the improvement and optimisation of our website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

You can contact our data protection officer at:

Brett Saltalamacchia
26 Spencer Drive, Midsomer Norton,
Radstock, BA32DN.
brettsaltalamacchia@gmail.com OR hello@serpaudit.com.

*We will get back to you within 3 days.

You have the right to request information from us about the data stored about you with us at any time, as well as to their origin, recipients or categories of recipients to whom this data is transmitted, and the storage purpose.

If you have given consent for the use of data, you can revoke this consent at any time.

All requests and enquiries for information or objections for data processing should be sent by email to the address specified below, or via this contact form.

hello@serpaudit.com